Mediators and collaborative professionals have to manage an intricate dance of emotions and conflict behaviours. Most of us were trained to take a future-focussed problem-solving approach that works great when people are ready to problem-solve, but seems to fuel resistance when they're not!  

Insight Mediation can help. It has been acclaimed as the fourth pillar of conflict resolution as we see this profound and meaningful approach grow around the world.

A Definition of Conflict That Makes Sense: Learn the Insight definition of conflict which makes sense of relational challenges.

Effective Interaction and Intervention Skills: Acquire the tools to work with conflict, helping people gain insight and understand themselves better.

Noticing Conflict Behaviours:
Learn how noticing and responding to conflict behaviours can help us explore the threats that are getting in the way of productive dialogue, empowering us to work more effectively and authentically.

Shifting from Telling to Asking: Experience the liberating and profound shift from telling/advising to asking better questions that harness the power of curiosity.

For Conflict Resolution Professionals who want to:

• Be more natural and effective in conflict situations.
• Get away from a "fix-it" mentality (whew!)
• Transform "debate" into dialogue
• Manage and work with conflictual behaviours.
• Bring productive curiosity to professional life
• Be happier at work :)