The Curious Mediator Part 1
September - November, 2025
For Mediators and Collaborative Professionals: Insight Mediation is the "fourth pillar" of conflict resolution. In this comprehensive 10-week training, we will start with a definition of conflict that makes sense for the relational work we do, with a focus on the challenging human behaviours that we see every day. As we gain an understanding of the “how” and “why” of conflict behaviours, we will learn Insight skills that help clients discover their own insights, so we can do the important work of facilitating their dialogue and decision-making,
As insight mediation is grounded in learning theory and realistically addresses the obstacles to productive dialogue, you learn to approach conflict with a learning lens, rather than one of containment or avoidance. The goal of this program is to help you start asking more, and telling less, with targeted curiosity that brings calm and enhances the clients' abilities to participate more effectively in designing their futures.
You will be supported by a committed group of fellow learners, who want to engage more effectively, and naturally, in conflict situations, and who want to fix their "fixer" mentality! .
The goal of this program is to help you start asking more, and telling less, with targeted curiosity that brings calm and enhances the clients' abilities to participate more effectively in designing their futures.
This course includes 33 hours of live online training and at least 10 hours of practice exercises, guided independent study and recorded tutorials. You will have access to our Training Network where you can access all the materials at any time, including recorded live sessions and tutorials.
DATES AND TIMES
Tuesdays in the Americas
September 16 - November 18, 2025
5:30 - 8:30 pm Eastern
Wednesdays "Down Under"
September 17 - November 19,, 2025
7:30 - 10:30 AEST
(Australia)
9:30 am - 12:30 pm
(New Zealand)
AND WHEN THE CLOCKS CHANGE
We start 1-hour later Down-Under
Click here to check your time zone
What Participants Say:
"This learning is deep and abiding - and I immediately applied it to my work (and life)."
"Insight Mediation has helped me be more relaxed and natural in those tense moments of conflict." "The Insight Approach makes sense of the relational conflict we face every day, and gives us tools to be sensitive and productive."
Fixer Habit - Fly Away!
Have you noticed that trying to “get” clients to open up to dialogue when they are stuck in defensive mode NEVER works anyway?!? Insight Mediation will bring you the relief (whew!) that comes from theoretically sound approach to facilitating dialogue and healthy decision-making. You can relax into your work and support clients to discover their own ways forward. Fixer No More.
The Power of Learning
Learning is transformative. Insight Mediation is focused on clearing up the threats that get in the way of learning, and then facilitating dialogue that helps the parties hear and understand one another.
All of this saves time and liberates us from a focus on outcome and problem-solving when it is not the right time. Then, when it is the time for exploring solutions, people are ready!
Get Curious and learn to:
- Insightfully manage a family mediation case
- Bring the power of curiosity to your work
- Engage clients in self-discovery
- Work with values - the drivers of our actions
- Facilitate meaningful conversations about trust
- Effectively work with defensiveness
- Explore and articulate “what matters” in a productive way
- Generate options that focus on what really matters.
You will receive:
A comprehensive training manual with Insight Mediation tips, templates, and exercises to develop your skills
Access to our training platform where all the resources and recordings will be located
Reading and reflection assignments
that you can do on your own time
33 hours of live sessions
5 Our Family in Two Homes workbooks
The live 3-hour sessions will occur weekly for 10 weeks. The sessions will be recorded if you have to miss one and can can be accessed on your own time. And we will have a follow-up coaching session in September, 2025 so you can come back to share your insights and your questions.
