The Curious Mediator
Insight Mediation Intensive
September, 2026 - February, 2027

For Professionals Who Work with People in Conflict.

This transformative training is for mediators, lawyers, coaches and other professionals working with relational conflict. you the tools and mindset to authentically respond in conflict moments, for more meaningful and satisfying work.

Participants say,
"Finally, I get to be me and I get to be productive!"

"I am so relieved. No more fixing! (It didn't work anyway.)"

In this advanced training program, we will make sense of the challenging human behaviours and reactions we see every day. As we gain an understanding of the “how” and “why” of conflict behaviours, we will learn Insight skills and strategies that help clients discover their own insights, so we can do the important work of facilitating dialogue and supporting good decision-making,

As insight mediation is grounded in learning theory, we approach conflict with a learning lens, rather than one of containment or avoidance. The goal of this program is to help you start asking more, and telling less, with targeted curiosity that enhances clients' abilities to participate more effectively in designing their futures.

You will be supported by a committed group of fellow learners, who want to engage more effectively, and naturally, in conflict situations - and fix their "fixer" mentality!

This training is recognized as advanced conflict resolution training by certifying mediation and collaborative organizations. Lawyers, Therapists, HR Professionals, Coaches and Financial Professionals say that the Insight Approach profoundly changes the way they work and the comfort they feel being "in the room" with conflict.

Tuesdays in the Americas

September 8 & 22
October 6 & 20
November 3 & 17

December 1
Break
January 26
February 9 & 23

5:30 - 8:30 pm Eastern Time with adjustment as clocks change (or don't!)

Wednesdays in AUS, NZ, HK

September 9 & 23
October 7 & 21
November 4 & 18
December 2

Break

January 27
February 10 & 24

8:30 - 11:30 am AEST
10:30 am - 1:30 pm NZST

6:30 - 9:30 am HKT

PLUS Office Hours
1-hour drop in sessions during breaks, starting at the same time.

Click here to check your time zone


What Participants Say:

"This learning is deep and abiding - and I immediately applied it to my work (and life)."
"Insight Mediation has helped me be more relaxed and natural in those tense moments of conflict." "The Insight Approach makes sense of the relational conflict we face every day, and gives us tools to be sensitive and productive."

Fixer Habit - Fly Away!

Have you noticed that trying to “get” clients to open up to dialogue when they are stuck in defensive mode NEVER works anyway?!? Insight Mediation will bring you the relief (whew!) that comes from theoretically sound approach to facilitating dialogue and healthy decision-making. You can relax into your work and support clients to discover their own ways forward. Fixer No More.

The Power of Learning

Learning is transformative. Insight Mediation is focused on clearing up the threats that get in the way of learning, and then facilitating dialogue that helps the parties hear and understand one another. 

All of this saves time and liberates us from a focus on outcome and problem-solving when it is not the right time.  Then, when it is the time for exploring solutions, people are ready!

Cost and Payment Plan

Cost in USD

Email jacinta@jacintagallant.ca to request a different payment plan or currency adjustment.

Get Curious and learn to:

  • Enjoy going to work again
  • Insightfully manage clients and cases
  • Harness the calming power of curiosity
  • Empower your clients with self-discovery
  • Work with values - the drivers of our actions
  • Facilitate meaningful conversations about trust
  • Defuse defensiveness
  • Explore and articulate “what matters”
  • Create Possibilities - creative and workable options that focus on what really matters.

You will receive:

  • Total of 40 hours of live training with Jacinta Gallant
  • A comprehensive Insight Mediation Training Manual
  • A mix of group sessions and "office hours" to meet your individual learning needs
  • Immediate access to our training platform with all the course materials, exercises and practice tips
  • Access to digital Client Preparation Tools that make practicing with Insight easy
  • Proof of participation for any CPD or certification needs

This Is transformative learning.

All sessions are recorded if you have to miss one. All recordings can be accessed on your own time.